Why Do I See crafwindsumcl.com on My Bank Statement?

If you see crafwindsumcl.com on your bank statement, it is because you have purchased a membership with Crafwindsum.

You have received a welcome e-mail with login credentials to Crafwindsum after the initial membership purchase. Please check your inbox for that email.

You have several ways to cancel your membership:

• Log in to your account, select "Profile," and click "Cancel Membership."
• Go to the Cancel Membership page in your account and click "Cancel Membership."
• On our support page, enter your email and the last 4 digits of your credit card in the "Find Your Membership" section, then click "Search" to locate and cancel your membership.
• Contact our support team for assistance.

If you're unable to find your login details, please reach out to our customer support team for help.

Contact Details:

Email: [email protected]
Phone: +35722030061

Availability: Monday - Friday 00:00-24:00 (CET), Weekends 9:00 - 17:00 (CET). We aim to respond within 48 hours on weekdays; support is closed on weekends.

Invoices are generated each time your card is billed and can be accessed in "My Account > Orders."

Crafwindsum offers a 100% refund if requested within 14 days of purchase. If you’re unsatisfied with your membership, contact us within this period for a full refund. For other situations, our customer support team will assess and assist individually.

To Request a Refund, Please Contact:

Email: [email protected]
Phone: +35722030061

Customer Support Hours: Monday - Friday 00:00-24:00 (CET), Weekends 9:00 - 17:00 (CET). Our goal is to respond within 48 hours on weekdays; support is closed on weekends.